Approval SLA

The calculator uses the numbers you enter. With 30 target min, 22 actual min the result is Approval SLA compliance: 100%. This is not an SLA contract.

This is not an SLA contract. API exposure is on API exposure.

Input data

Results

Enter data and click Calculate.

How it works

Approval SLA in this calculator is target time versus actual time. With 30 target min, 22 actual min the result is Approval SLA compliance: 100%.

compliance = 100 if actual ≤ target, else 100 × target / actual. The formula uses target and time.

Approval SLA compliance: 100% is not an SLA contract. Another set of numbers gives Approval SLA compliance: 37.5%, and a further set gives Approval SLA compliance: 100%. Empty optional fields do not change the result.

API exposure answers a different question. Fairness gap does too. Here 30 target min, 22 actual min leave Approval SLA compliance: 100%.

Type 30 target min, 22 actual min and click Calculate. Two more ready sets sit under the form: Approval SLA compliance: 37.5% and Approval SLA compliance: 100%.

Other numbers on the same labels move the result. The first example gives Approval SLA compliance: 100%.

Formula

compliance = 100 if actual ≤ target, else 100 × target / actual.

How to use

  1. Type 30 target min, 22 actual min.
  2. Leave optional fields empty if you do not want them in the result.
  3. Click Calculate. This set shows Approval SLA compliance: 100%.
  4. The second example under the result is Approval SLA compliance: 37.5%, the third Approval SLA compliance: 100%.
  5. This is not an SLA contract.

Approval SLA = Approval SLA compliance: 100%

The calculator uses the numbers you enter. With 30 target min, 22 actual min the result is Approval SLA compliance: 100%. This is not an SLA contract.

Approval SLA
Approval SLA is this calculator's result. The first example is Approval SLA compliance: 100%.
target
The formula includes target. The second example gives Approval SLA compliance: 37.5%.
time
The formula includes time. The second example gives Approval SLA compliance: 37.5%.

Examples

Example 1

  • 30 target min
  • 22 actual min

Approval SLA compliance: 100%

The calculator uses the numbers you enter. With 30 target min, 22 actual min the result is Approval SLA compliance: 100%. This is not an SLA contract.

Example 2

  • 15 target min
  • 40 actual min

Approval SLA compliance: 37.5%

With 15 target min, 40 actual min the result is Approval SLA compliance: 37.5%.

Example 3

  • 60 target min
  • 60 actual min

Approval SLA compliance: 100%

With 60 target min, 60 actual min the result is Approval SLA compliance: 100%.

Related calculators

API exposure

API exposure: score = mean(map15) × 100.

Use calculator →

Fairness gap

Fairness gap: gap = |group A − group B|.

Use calculator →

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Common questions

What do you get from 30 target min, 22 actual min?

Approval SLA compliance: 100%. This is not an SLA contract.

What about the second example?

Approval SLA compliance: 37.5%.

What about the third example?

Approval SLA compliance: 100%.

Is Approval SLA compliance: 100% an SLA contract?

No. It is the result from the numbers you enter.

Do empty fields change Approval SLA compliance: 100%?

No. Empty optional fields do not change the result.

How is this different from API exposure?

That calculator answers another question. Here Approval SLA stays at Approval SLA compliance: 100%.

Does a comma in the number work?

Yes. A comma and a dot mean the same in a number field.

Is the result a diagnosis or official opinion?

No. The result comes from the numbers you enter. an SLA contract sits outside this calculator.

Do 15 target min, 40 actual min give Approval SLA compliance: 37.5%?

Yes. That is the second example under the form.

How is SLA compliance calculated?

When actual time is not above the target, the result is 100%. When actual time is longer, the result is 100 times the target divided by actual time. In the first example the result is Approval SLA compliance: 100%.

Which units are the fields in?

Both fields are in minutes: target and actual time. The calculator does not convert hours into minutes.

Does a result below 100 mean a contract breach?

No. The result is a ratio of two times you enter. The calculator is not an SLA contract and does not find a breach.

What if actual time is 0?

At actual time 0, compliance stays at 100%, because time does not exceed the target. The formula does not divide by zero then.

Does a faster approval than the target raise the result above 100?

No. When time is not above the target, the result stays at 100. The calculator does not add a bonus for slack.

Knowledge sources

The terms come from EU acts. The calculator result is a sketch index, not a regulator decision.

Page updated in 2026.